If you are experiencing any problems with our course, we recommend that before you e-mail or call us, you first read our FAQ section. It is less than page long, so it won't take you long to read, and covers 98% of the problems our clients run into.
If you have any questions or encounter any problems, please contact us at firstname.lastname@example.org. Be sure to include your full name and case-number in any e-mail you send us so we can find your account.
We work hard to answer your e-mails very quickly, so if you are missing your certificate or having trouble with the course, it is generally the best way to get ahold of us.