If you are experiencing any problems with our course, we recommend that before you e-mail or call us, you first read our FAQ section. It is less than page long, so it won't take you long to read, and covers 98% of the problems our clients run into.

If you have any questions or encounter any problems, please contact us at Be sure to include your full name and case-number in any e-mail you send us so we can find your account.

We work hard to answer your e-mails very quickly, so if you are missing your certificate or having trouble with the course, it is generally the best way to get ahold of us.

Phone Support

Our phone support number is 1-855-976-1700.

Hours of Operation: Monday to Friday, 10a.m. to 6p.m. EST.

E-Mail Support

If you are unable to reach us by phone, please e-mail us at